Legal · updated 2 August 2026
Privacy Policy
How PDF Converter collects, uses, protects, and deletes information when you use our online PDF tools.
We process files only to complete the tool operation you request. We collect limited technical data for security, and optional analytics runs only after consent. Do not upload documents you are not authorised to process.
Information we process
When you use a PDF tool, the service receives the files you select, the operation and settings you choose, your IP address, browser user agent, and basic request timing. If you contact us, we receive the information in your message and your email address.
How information is used
- To perform the conversion or PDF operation you request.
- To prevent spam, automated abuse, excessive usage, malware, and attacks.
- To diagnose failures and maintain service reliability.
- To measure aggregate usage when you consent to analytics.
- To respond to support, privacy, or legal enquiries.
File storage and deletion
Uploaded files are handled as temporary processing data. Generated files are available through a download URL and are intended to be removed by the scheduled cleanup process after approximately 15 minutes. Operational failures can delay deletion, so highly confidential documents should be processed with trusted offline software.
Cookies and analytics
An essential PHP session cookie may be used for service operation and security. Google Analytics loads only if you choose “Allow analytics” in the consent notice. You can change this choice through the Cookie settings link in the footer. Read our Cookie Policy for details.
Sharing and processors
We do not sell personal information or file contents. Service providers may process limited data when necessary to host, secure, or measure the website. Information may also be disclosed when required by law or necessary to protect users and the service.
Security and retention
We use rate limiting, file-size limits, access controls, HTTPS when correctly deployed, and automated cleanup. No online system is risk-free. Technical security logs may be retained longer than uploaded files when reasonably needed for abuse prevention and incident investigation.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of personal information. Because files are not connected to an account, we may be unable to identify a specific temporary file after deletion.
Children
The service is intended for a general audience and is not directed to children under 13. A parent or guardian who believes a child supplied personal information should contact us.
International processing and changes
Hosting and service providers may process information outside your country. We may update this policy when the service or legal requirements change and will publish the revision date on this page.
Contact
Privacy enquiries can be sent to support@pdfconvertor.online.